Returns and Refunds Policy

At Pansari Masala, customer satisfaction is our top priority. We strive to provide high-quality products and exceptional service to meet your needs. To ensure the integrity of our products and maintain hygiene standards, we follow a No Returns and No Refunds policy.

Key Points:

No Returns
- Once a product is purchased, it cannot be returned under any circumstances.
- Please ensure that you verify your order details, including product selection, quantity, and delivery address, before completing your purchase.
No Refunds
- We do not offer refunds for any products purchased on our website.
- In the unlikely event of receiving a damaged or defective product, please reach out to our customer support team within 48 hours of delivery with clear images and a detailed description of the issue.
Damaged or Defective Products
- If the product is found to be damaged or defective upon delivery, we will review your claim and may provide a replacement at our discretion.
- Claims submitted after the 48-hour window will not be entertained.
Customer Support
- For any concerns or queries, you can contact our support team at contact@pansarigoup.co.in. Our team will assist you promptly.

We appreciate your understanding and cooperation. Thank you for choosing Pansari Masala for your culinary needs!

Your Account